Life Defender App: Privacy Policy

Introduction

Your privacy, and the privacy of all users of the Life Defender Alert software and associated Life Defender Alert websites (collectively, the “Services”), is important to us. We ask for and may collect a variety of information in connection with your use of the Services. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your information.

1. The Information We Collect

A. Personal Information

We collect personally identifiable information (“Personal Information”) about you and your use of the Service, including:

  • Registration Information: When you create an account, we ask for your first and last name, email address, password, and mobile phone number.
  • Additional User Information: We may collect profile information, a photograph for your profile picture, audio, image, and video recordings, address and billing information, and personal and contact information you provide through various means.
  • Geo-location Information: We collect your location using GPS, Wi-Fi, Bluetooth beacons, or wireless network triangulation to provide our Services.
  • Messages and User Content: We collect information when you send text messages to other users through our Service.

B. Non-Personal Information

We also collect non-personally identifiable information using technologies like cookies and web beacons. This includes:

  • Log Data: Our servers may automatically record information such as your web request, IP address, browser type, and interactions with our Service.
  • Device Information: We collect information about the device you use to access the Service, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To register and manage your account
  • To administer and improve the Service
  • To provide safety and protection services
  • To resolve disputes and troubleshoot problems
  • To communicate with you regarding the Service and respond to your inquiries
  • To customize your user experience
  • To analyze trends and gather statistical information

3. How We Share and Disclose Information

We may share your information with:

  • Affiliates and Subsidiaries: For business purposes
  • Third-Party Vendors and Service Providers: To provide services or products to you
  • Other Users: In connection with alert notifications
  • Legal and Safety Reasons: If required by law or to protect our rights and safety
  • Business Transfers: In the event of a corporate transaction
  • Third Parties Performing Services: To perform specific services on our behalf
  • Testimonials: With your consent, we may post user testimonials that include Personal Information

4. Your Rights to Access and Control Your Information

You can access, review, and update your information by logging into your account. You may also request access to or deletion of your personal information by contacting us.

5. Children’s Privacy

Our Services are designed to be used by families and allow parents to connect their children’s devices to their accounts. We take children's privacy seriously and do not knowingly collect personal information directly from children without parental consent. Parents must create and manage their child's account and device connection. If we become aware that we have collected personal information from a child without parental consent, we will promptly delete that information. Parents can monitor and control their child's activity within the Service to ensure their privacy is protected.

6. General Terms

Links to Third-Party Services: Our Privacy Policy does not apply to third-party services linked to or from our Service.

Changes to This Policy: We may update this Privacy Policy from time to time. Significant changes will be communicated to you through our Service or via email.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us.

Explanation of Revisions

1. Structured Layout: The policy was organized into clear sections with headings, making it easier to navigate.

2. Simplified Language: Legal jargon was minimized, and plain language was used to ensure clarity.

3. Specific Details: Each section clearly describes what information is collected, how it is used, and how it is shared.

4. Rights and Options: A specific section on user rights to access and control their information was added.

5.Children’s Privacy: Detailed our compliance with laws regarding children’s privacy.

6. General Terms: Added a section to address third-party links and policy changes.